Programme Overview
- As today’s leader you must be able to influence and empower rather than order, tell what to do, or do it themselves.
- Use EQ techniques while coaching. Recognize clues of colleague readiness for effective coaching discussion through four faces of insight.
- Outline the steps involved in conducting a coaching discussion. Describe the steps for conducting a follow-up meeting.
Engagement Tools
- Online games
- Group activities
- Classroom game
- Videos
- Workbook
- Back-to-work exercises
- CTR + Alt + Delete Action Plan sheet
