Programme Overview
- Describe service and hospitality. Create your Arabic hospitality persona.
- Adopt three core behaviors of hospitality in your daily lives, namely, Choose a positive attitude, Be fully present, and Make others feel special
- Be aware of the power of emotional engagement. Invest in positivity and optimism to build your emotional bank account.
- Build listening skills, use positive body language, and learn to make someone’s day with simple gestures.
Engagement Tools
- Pre-Assessment Tool
- Online games
- Group activities
- Videos
- Practicum sessions
- Coaching reports
- Workbook
- Back to work exercises
- CTR + Alt + Delete Action Plan sheet
- Post-course assignment
Welcome to DeANTS: Leading Hotel Training Company in UAE
As the hospitality sector continues to advance, the ability to deliver great service undoubtedly remains the currency of survival in this industry. DeANTS is one of the leading Hotel training company in UAE, offering services to create high-level training programs appropriate to the quick developments of the hospitality industry. The purpose of our activities is to equip the hotel employees with skills and knowledge that enable them to offer incomparable levels of service to guests who come to the establishments.
Professional Hotel Training for Hospitality Industry Enhancement
In the current times, DeANTS stands out among other hotel training providers in UAE by aiming for an improvement that goes beyond the level attained at present in the hospitality business. This is the same position held by most hotels, be it in relation to customer retention, customer satisfaction, or even the competition within the sector. Our training programs are thus constructed to counter these problems by enhancing the other important elements, which include customer relations management, operational management, and managerial skills enhancement.Customized Training Solutions to Elevate Hotel Service
DeANTS works with the clear understanding that every promise that extends over the hotel has a specific set of requirements to be fulfilled. This is why we also have tracking systems in place that aim to offer training solutions that correspond to the particular needs of your hotel. We listen to you and assess the current operations of your hotel, providing constructive inputs for areas of concern and proposing the right approach to training your employees. Whether it’s a luxury hotel, boutique property, or resort.
Comprehensive Training Programs for Hotel Staff
Through our courses, training programs, and more, we are proud to provide a varied range of hospitality industry training in Dubai to cater to all levels of your hotel staff. Our programs cover a number of critical areas, including:
Customer Service Training: Provide your front-of-house people with knowledge of the effective art of communication and problem-solving skills so they can easily respond to any kind of request from a guest with style and professionalism.
Housekeeping and Maintenance: Ensure your housekeeping and maintenance personnel are informed about the latest techniques for cleaning and handling safety equipment and other equipment to ensure a spotless environment in your hotel.
F&B Service Excellence: Train the food and beverage staff with excellent service in all restaurant operations, room services, and speed, accuracy, and customer satisfaction.
Leadership Development: Prepare your management team for effective leadership since their skills in the aspects of team building, decision-making, and conflict resolution improve.Why DeANTS for Your Hotel Training Needs?
Industry Expertise: Regarding this, years of hospitality experience and knowledge of DeANTS will drive your hotel to great heights.
Proven Results: Our training sessions have been proven to increase the staff’s productivity, enhance guest satisfaction scores, and improve the overall performance of the hotel.
Flexible Training Options: We provide on-site and online training programs, covering both flexible arrangements for the schedule and the availability of your staff.
Continuous Support: All our involvement will end at the end of this training session since, at DeANTS, we have continuous after-sales support and follow-up sessions, guaranteeing your team will always deliver service above their best.Partner with DeANTS to Enhance Your Hotel’s Success
At DeANTS, we are always keen to help hotels in the United Arab Emirates succeed in this market, which gets more challenging day after day. Our hospitality industry training in Dubai readies you with skilled, confident, and motivated staff members who will go beyond bounds to improve your customers’ experience. If you are prepared to take service standards at your hotel to new levels, look no further than a partnership with DeANTS, The trusted hotel training company in the UAE.
Learn how our training programs can help your hotel grow. Contact us today.
