Programme Overview
- Explore the landscape of high-stakes communication in our Crucial Conversations Programme for leaders and supervisors, designed to equip you with the tools to identify personal triggers and master pivotal workplace interactions.
- Engage in dynamic exercises to plan and navigate crucial discussions, while developing strategies to differentiate between responsibility and accountability. Enhance your conversational impact with hands-on role-play, concluding with the creation of a personalized action plan to transform dialogue into powerful leadership tools.
Engagement Tools
- Online games
- Group activities
- Classroom game
- Videos
- Roleplays
- Workbook
- Back-to-work exercises
- CTR + Alt + Delete Action Plan sheet
