Programme Overview
- The “Excellence in Service” Coaching Camp is a dynamic two-day training designed for Food and beverage professionals.
- It focuses on elevating service skills, enhancing customer interactions, and streamlining service sequences.
- Participants will engage in interactive role-plays and practical exercises to master professional behaviour, manage stress, and deliver exceptional dining experiences
Engagement Tools
- Online games
- Group activities
- Individual practicum session
- Workbook
- Back to work activities
- CTR + Alt + Delete Action Plan sheet