Young graduates, line managers, and entrepreneurs in the hospitality industry have a unique chance to learn writing, communicating, evaluating, and setting standards first-hand.

A Hands-On Trainer (HOT) develops management skills in a structured way. Content within this programme is straightforward and focused on job training skills and writing SOPs (Standard Operating Procedures).

In this programme, you will learn tools that will help you establish a structure for On-the-Job Training at your workplace.